privacy policy

This privacy policy sets out how Eloquel Ltd uses and protects any information that you give us when you use this website.

At Eloquel Ltd, we are committed to maintaining the trust and confidence of our clients and visitors to our website. eloquel Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy was updated on the 30th January 2020.

 

What information we collect about you and how we collect it

When you visit our website, Eloquel Ltd will not collect any personally identifiable information about you.

We will collect personal information about you only when you volunteer such information as name, job title and contact information including email address and phone number, if and when you communicate with us by post, phone, email or otherwise. Such information is retained for business use only.

 

What we do with your information

We will only use the personal information given to us by you to answer your enquiries and when it is necessary, for our legitimate interests and your interests and fundamental rights do not override those interests, or where we need to comply with a legal or regulatory obligation. We will not use your personal information for any other purposes.
 

How do we protect your information?

We are committed to ensuring that your information is secure. Eloquel Ltd will take reasonable technical and managerial procedures and precautions to prevent the loss, misuse or alteration of your personal information.

 

How long do we retain your information?

The length of time we keep your personal information depends on what it is and whether we have an ongoing business need to retain it (for example, to provide you with a service you’ve requested or to comply with applicable legal, tax or accounting requirements).

We will retain your personal information for as long as we have a relationship with you and for a period of time afterwards where we have an ongoing business need to retain it, in accordance with our data retention policies and practices. Following that period, we’ll make sure it is deleted or anonymised.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to communicate our services to you. Wix uses certain essential cookies on our website by default. This means that we do not need to ask consent from our site-visitors, or to use a cookie banner. Wix uses these essential cookies for the purposes of session and user authentication, security, connection stability, monitoring performance and generally providing and improving website performance.

 

A cookie in no way gives Wix or Eloquel Ltd access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

If you want to delete or block any cookies, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies.

 

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

Controlling your personal data

Eloquel Ltd will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You are entitled to request access to the personal information that we hold about you. If you wish to do so, please Email your request to enquiries@eloquel.co.uk.

Under certain circumstances, you have rights under the EU General Data Protection Regulation (GDPR) in relation to your personal information. You can see more about these rights at:

https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

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